Frequently Asked Questions
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How do I contact Odette & Co?
For store events and happenings, follow us on instagram @odetteandcoconsignment.
Text: 206-963-9112
Call: 206-443-2616
Email us at hello@odetteandcoconsignment.com
Location: 2425 33rd Avenue West #D Seattle, WA 98199
What is your shipping policy?
Shipping is free to all 50 states. Tracking info will be sent directly to the email on file.
How do I purchase on Instagram?
During Live Shows, comment “DIBS + Item Description. We will announce the winner during the live show. Text your full name and email address to 206-963-9112. We will send you an invoice within 24 hours. Any invoices not paid by end of day will be null and void and the items will go back to the floor.
See something on Instagram stories you like? Send us a DM with questions! If you want to buy something, we will send you an invoice.
What is your return policy?
All sales are final. Thank you for understanding.
How do I access my consignor portal?
Please email hello@odetteandcoconsignment.com and we will send you a link.
How do I track my consigned items?
You can see your inventory via your consignment portal. Here you can see what items have sold and what you have been paid for.
What are the consignment terms?
You can find the the consignment terms here.
How and when do I get paid?
We pay out via direct deposit and we initiate payment during the first three business days of the month. Depending on your bank you will receive your deposit within 2-5 days of it being initiated.
How do you authenticate handbags?
We prefer an original receipt with all handbags. Handbags consigned without a receipt are authenticated through Entrupy, a third-party authentication system.
What is the history of the store?
Odette & Co started out as Sell Your Sole and was founded in 2012 by Natalia Biner in Seattle’s Belltown neighborhood. It was one of the city’s first designer resale destinations. In 2021, Natalia relocated the boutique to Magnolia, continuing to build a reputation for beautifully curated, timeless pieces.
In the spring of 2025, Dina walked into the shop and was instantly captivated by the elegance and intention behind every item. When she learned the boutique was for sale, it felt like pure serendipity. That chance moment opened the door for her to continue the legacy and begin a new chapter with her own vision.