Privacy policy

Privacy policy:

Information We Collect

We may collect personal information from you when you visit our store, make a purchase, consign an item, sign up for emails, or interact with our website or social media. This may include:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed securely through third-party providers)

  • Mailing address

  • Purchase or consignment history

  • Account details (if you create an account)

  • Communication preferences

We do not knowingly collect personal information from children under 13 years of age.

How We Use Your Information

We use your information to:

  • Complete transactions and process payments

  • Manage consignment agreements and payouts

  • Communicate with you about orders, consignments, promotions, or events

  • Improve our services, products, and customer experience

  • Send marketing emails or text messages (you may opt out at any time)

  • Comply with legal and tax obligations.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as needed to operate our business, such as:

  • Payment processors

  • Email and marketing platforms

  • Website hosting providers

  • Accounting or legal services when required by law

These third parties are required to protect your information and only use it for authorized business purposes.


Data Security

We implement reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

Payment information is handled by secure third-party processors and is not stored on our servers unless required for legal or accounting purposes.


Your Rights as Washington State Residents

Under Washington law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal data (subject to legal exceptions)

  • Opt out of marketing communications

To exercise any of these rights, contact us at:
 Email: hello@odetteandcoconsignment.com


Cookies and Website Tracking

If you use our website, we may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Enhance user experience

You can manage or disable cookies through your browser settings.


Email & Marketing Communications

If you opt in to receive emails or texts, you may unsubscribe at any time by:

  • Clicking “unsubscribe” in an email

  • Replying “STOP” to a text message


Third-Party Links

Our website or social media may contain links to other websites. We are not responsible for the privacy practices of third-party sites.


Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be posted on our website, and the “Effective Date” will be updated.